Due to the specialized and sensitive nature of research materials, all sales are considered final unless the product arrives damaged or incorrect.
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery and provide:
Order number
Clear photographs of the package and product
A description of the issue
Upon review, we may offer a replacement or refund at our discretion.
Orders may only be canceled prior to shipment. Once shipped, orders cannot be modified or canceled.
All products are labeled and distributed strictly For Research Purposes Only.